Frequently Asked Questions
Here you’ll find answers to the most common questions about our products, shipping, returns, and payments.
Orders And Payments FAQs
How long does delivery take?
Delivery time depends on your location and chosen shipping method. Standard delivery usually takes 3–7 business days, while express shipping takes 1–3 business days.
Do you ship internationally?
Yes, we deliver worldwide. International shipping time may vary based on the destination country and customs clearance.
Can I return or exchange a laptop?
Yes, you can return or exchange a laptop within 14 days of delivery, provided the product is in good condition and its packaging is not damaged.
What if the laptop is damaged during delivery?
If the product is damaged during shipping, please contact us immediately with photos of the damage. We will arrange a replacement or refund as per our return policy.
Product Warranty FAQs
Do laptops come with a warranty?
Yes, all laptops purchased from our store come with a manufacturer warranty. Warranty duration varies depending on the brand and model.
What does the warranty cover?
The warranty covers hardware defects and manufacturing faults. It does not cover accidental damage, liquid spills, or physical damage caused by misuse.
How long is the warranty period?
Warranty duration depends on the manufacturer and model. Most laptops have a 1-year warranty, while some brands offer extended warranty options. Please check the product page for exact details.
How do I claim warranty?
To claim warranty, contact our support team with your order details, invoice, and product serial number. We will guide you through the warranty claim process.
Delivery & Shipping
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Delivery & Shipping FAQs
How long does delivery take?
Delivery time depends on your location and the shipping method chosen at checkout.
Standard shipping: usually 3–7 business days
Express shipping: usually 1–3 business days
Do you ship internationally?
Yes, we ship to many countries worldwide. International delivery time may vary depending on the destination and customs processing.
Can I track my order?
Yes, once your order is shipped, we will send you a tracking number via email so you can track your delivery status.
What if my laptop is damaged during delivery?
If the product arrives damaged, please contact our support team immediately with photos of the damage. We will arrange a replacement or refund as per our policy.